At cp999, we take the privacy and security of every Pakistani player's personal data seriously. This Privacy Policy explains exactly what information we collect when you use the cp999 platform, how we use it, who we share it with, and what rights you hold over your own data. We believe in full transparency — no hidden clauses, no surprises.
Six core commitments that underpin how cp999 handles every byte of personal data belonging to our players across Pakistan.
All personal and financial data transmitted between your device and cp999 is protected by industry-standard TLS encryption. Sensitive data at rest — including payment information and identity documents — is stored using AES-256 encryption within access-controlled, firewalled infrastructure.
cp999 only collects the personal information that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not gather data for its own sake. If we do not have a clear, lawful reason to hold a piece of information, we do not collect it.
You have the right to access, correct, and request deletion of the personal data cp999 holds about you. You can also request a portable copy of your data or object to certain forms of processing. cp999 will respond to all valid data subject requests within 30 calendar days of receipt.
cp999 does not sell, rent, or trade your personal information to third-party marketing companies or data brokers under any circumstances. Your data is used exclusively for the purposes described in this Privacy Policy and for no other commercial purpose without your explicit, informed consent.
cp999 retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable laws and our international gaming license conditions. Account data is typically retained for a minimum of five years following account closure to meet anti-money laundering record-keeping obligations.
In the unlikely event of a data security incident that poses a risk to your personal data, cp999 will notify affected players promptly — and in any case within 72 hours of becoming aware of the breach — with details of what occurred, what data was affected, and what steps we are taking to remedy the situation.
This Privacy Policy ("Policy") is issued by cp999 ("cp999", "we", "us", or "our") and applies to all personal data collected from individuals ("you", "your", or "Player") who access or use the cp999 online gaming and sports betting platform at https://cp999.bio, including all sub-pages, mobile-optimised interfaces, and any associated applications.
This Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, how long we keep it, and the rights you have in relation to your personal data. This Policy forms part of the overall legal framework governing your use of cp999, alongside the cp999 Terms & Conditions and Responsible Gaming Policy.
cp999 is committed to handling all personal data in accordance with applicable international data protection principles, including the standards set by our gaming licensing authority. We operate a data-minimisation approach: we collect only what we need, we use it only for stated purposes, and we protect it with appropriate technical and organisational measures at all times.
Effective Date: This Privacy Policy is effective as of 1 January 2026. If you have questions about this Policy or how cp999 processes your personal data, please contact us at [email protected].
cp999 collects personal data from you through several channels depending on how you interact with the platform. The categories of personal data we collect include:
Registration Data: When you open a cp999 account, we collect your full name, date of birth, gender, residential address (city and country — e.g., Karachi, Lahore, Islamabad, Faisalabad), email address, and a chosen username. This information is mandatory to create a valid account.
Identity Verification (KYC) Data: To comply with our international gaming license requirements and anti-money laundering obligations, cp999 is required to verify your identity before processing withdrawals or approving bonus claims. KYC data may include scanned copies or photographs of your CNIC (Computerised National Identity Card), passport, or other government-issued identity documents, as well as proof-of-address documentation.
Financial & Payment Data: When you make a deposit or request a withdrawal, cp999 collects information about your payment method, including JazzCash account numbers, EasyPaisa wallet details, HBL or UBL bank account details, Meezan Bank or Allied Bank account references, SadaPay identifiers, or USDT TRC20 wallet addresses. We do not store full debit or credit card numbers directly; card data is handled by our PCI-DSS compliant payment processing partners.
Transactional & Gameplay Data: We record your deposit and withdrawal history, betting and wagering activity (including sports bets on PSL, ICC, and other events), casino game sessions, bonus claims and usage, and account balance history. This data is necessary for the operation of the platform and for regulatory record-keeping.
Technical & Device Data: We automatically collect certain technical information when you access cp999, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data helps us maintain platform security, detect fraud, and improve performance.
Communications Data: If you contact cp999 customer support, we retain records of your communications, including emails sent to [email protected], live chat transcripts, and any attachments or supporting documents you provide.
No Sensitive Categories: cp999 does not intentionally collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data (other than facial photographs on identity documents used solely for KYC age and identity verification).
cp999 uses the personal data collected from you for the following specific purposes:
cp999 does not use your personal data for any purpose that is incompatible with the purposes listed above without first seeking your explicit consent or as otherwise permitted by applicable law.
cp999 processes your personal data on one or more of the following lawful bases, depending on the specific processing activity involved:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (the cp999 Terms & Conditions) |
| Identity verification (KYC) | Legal obligation (gaming license and AML requirements) |
| Payment processing | Performance of a contract |
| Fraud detection and platform security | Legitimate interests of cp999 and its players |
| Responsible gaming tool administration | Legal obligation and legitimate interests |
| Marketing communications | Consent (opt-in), which may be withdrawn at any time |
| Regulatory reporting and record-keeping | Legal obligation |
| Platform analytics and improvement | Legitimate interests (using anonymised/aggregated data) |
Where cp999 relies on legitimate interests as the basis for processing, we have carried out a balancing assessment to confirm that our legitimate interests are not overridden by your privacy rights and interests.
cp999 does not sell your personal data. We may share your personal data with the following categories of third parties only where strictly necessary and under appropriate data protection safeguards:
Third-Party Agreements: All third-party service providers who process personal data on cp999's behalf are contractually bound to process that data solely in accordance with cp999's instructions and to maintain appropriate data security standards.
cp999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session security, and analyse platform usage patterns. The categories of cookies used by cp999 are as follows:
Most web browsers allow you to control cookies through their settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your cp999 account and using the platform's core features.
cp999 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years post-closure |
| KYC and identity verification documents | 5 years from date of verification or account closure |
| Financial transaction records | 5 years from the date of each transaction (AML requirement) |
| Betting and gameplay history | Duration of account + 5 years post-closure |
| Customer support communications | 3 years from the date of the last communication |
| Technical and device log data | 13 months from date of collection |
| Marketing consent records | Until consent is withdrawn + 1 year for compliance records |
Where a legal obligation or dispute resolution process requires extended retention of specific data, cp999 may retain that data for longer than the periods listed above. When data is no longer required, it is securely deleted or anonymised in line with industry best practice.
cp999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes:
While cp999 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your cp999 account password and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
As a cp999 player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request" and include your registered account username and a description of your request. cp999 will respond within 30 calendar days.
Identity Verification for Requests: To protect the security of your account, cp999 may ask you to verify your identity before processing any data rights request. This is to ensure that personal data is not disclosed to or deleted at the request of an unauthorised third party.
cp999 operates under an international gaming license and, as a consequence, some of the personal data we process may be transferred to, stored in, or processed by systems located in countries outside Pakistan. This may occur when, for example, game software is hosted on servers in a different jurisdiction, or when we engage KYC verification partners or payment processors that operate internationally.
Whenever cp999 transfers personal data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy, including:
If you would like further information about the specific safeguards in place for any particular international transfer of your personal data, please contact us at [email protected].
cp999 is strictly an adult gaming platform. Access to and use of the cp999 platform is permitted only to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.
During the registration process, all players are required to confirm that they are 21 or older. cp999 enforces mandatory age verification through its KYC process, which may require submission of a CNIC, passport, or other government-issued identity document confirming date of birth before withdrawals or bonus claims are approved.
If cp999 discovers or has reason to believe that personal data has been collected from a person under the age of 21, that account will be immediately suspended, any deposits will be refunded to the original payment source, and all associated personal data will be deleted from cp999 systems without delay.
If you are a parent or guardian and believe that your child may have registered a cp999 account, please contact us immediately at [email protected] with the subject line "Underage Account Report" and we will investigate and take appropriate action within 24 hours.
Zero Tolerance: Underage gambling is illegal and causes serious harm. cp999 operates a zero-tolerance policy. Any attempt to circumvent age verification controls constitutes a material breach of the cp999 Terms & Conditions and will result in permanent account closure.
cp999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes to the cp999 platform. The effective date at the top of this Policy will be updated whenever a new version is published.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — cp999 will notify registered players via the email address associated with their account or via an in-platform notification prior to the changes taking effect. For minor or administrative amendments, updated Policy text will be published on this page without separate notification.
Your continued use of the cp999 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with a material change to this Policy, you have the right to close your account by contacting [email protected] before the new Policy takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which cp999 handles your personal data, please get in touch with us. We are committed to resolving all privacy-related enquiries promptly and transparently.
Privacy Enquiries: [email protected] — use subject line "Privacy Policy Enquiry"
Data Rights Requests: [email protected] — use subject line "Data Rights Request"
Response Time: All privacy enquiries acknowledged within 48 hours; resolved within 30 calendar days.
For responsible gaming enquiries including self-exclusion requests and deposit limit adjustments, please visit our dedicated Responsible Gaming page or contact support with the subject line "Responsible Gaming Request".
cp999 is strictly for players aged 21 years and above. Gambling can be addictive — please play responsibly and within your financial means. cp999 provides self-exclusion tools, deposit limits, and cooling-off periods to support responsible play. If you or someone you know needs help with gambling-related issues, please visit our Responsible Gaming page for resources and support. Never gamble with money you cannot afford to lose.
Your data is safe with us. Explore cricket betting, live casino, slots, Teen Patti, and more — backed by our full privacy commitment.